Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.enheartenostomy.com, and Enhearten Ostomy and governs data collection and usage. By using the Enhearten Ostomy’s website, you consent to the data practices described in this statement.

What Type of Information Do We Collect?

We collect personal information that you voluntarily provide to us, such as your name, contact information (email address, phone number), and any other information you choose to share when contacting us or using our services. Additionally, we may collect non-personal information automatically through cookies and similar technologies when you visit our website.

How Do We Use Your Information?

We use the information we collect from you to provide and improve our services, communicate with you, process your inquiries and appointments, personalize your experience, keeping a record of your relationship with us, and notifying you of changes to our services; and sending you communications which you have requested and that may be of interest to. 

 

How We Share Your Information. 

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. However, we may disclose your information to trusted third parties service providers with whom we have contracted to assist us in operating our website, conducting our business, or servicing you. We may also release your information if required by law, such as in response to a court order or government request.

 

Your Choice Regarding Personal Information

You have the right to review, update, or delete the personal information we have collected from you. You may also choose to unsubscribe from receiving future communications from us. To exercise these rights or for any questions regarding your personal information, please contact us using the information provided below.

Enhearten Ostomy

support@enheartenostomy.com

346-512-0732

 

Communication Preferences and Security

By contacting Enhearten Ostomy via direct phone call, email, text message, or through our website contact form, you consent to receive communications regarding our services and your inquiries. Please note the following:

  • Communication Security: We prioritize the confidentiality and security of your information. Please be aware that standard email and SMS (text messaging) lack encryption, which may expose your information to unauthorized access or interception.
  • Risks and Responsibility: While we employ security measures like encrypted email services and secure client portals through third-party service providers, the security of information sent via unencrypted channels (such as standard email, SMS, and the website contact form) cannot be guaranteed. Our website includes a contact form for your convenience, but any information submitted through this form is transmitted via standard email, which is not encrypted. We strongly advise against submitting sensitive personal or health information through these unencrypted methods. 
  • Client Consent: By choosing to submit information via email, SMS, or our website contact form, you acknowledge and accept the inherent risks associated with using unencrypted communication methods. 
  • Secure Alternatives: To better ensure the confidentiality of your sensitive information, please use the following secure communication methods:
    • Encrypted Email: Use an encrypted email service to safeguard your information.
    • Secure Client Portal: Access our secure client portal for safe information exchange. [client portal link].
    • Direct Contact: For assistance or to use our secure communication methods, contact us at 346-512-0732. 
  • Acknowledgment and Acceptance: By continuing to communicate with us via unencrypted email, SMS, or the contact form on our website, you acknowledge that you understand and accept the risks involved. You also agree to utilize secure alternatives for sharing sensitive information.

Links to Other Websites

Our website may contain links to other websites run by other organizations. This Privacy Policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website.

Additionally, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site. We recommend that you check the privacy policy of that third-party site.

 

Changes to This Privacy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will post the updated policy on our website and update the policy’s effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date: July 1, 2024

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